Support

Not enough rows in the Team Grid

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Are you running out of space on the Team Grid to show all the people?
Have you added people to the Theme Table which are not appearing in the Team Grid?

Cascade Team Grid Refresh Page

The Team Grid grows as you add people to Cascade.

To expand the Team Grid to cater for the current number of people in the Theme Table, click on the Refresh Page button.

Tip: Using the menu buttons to navigate between the pages in Cascade will prompt you if you need to refresh the Team Grid page.

Spare Capacity

In the Team Grid, you may notice only a few blank rows at the bottom. Older versions of Cascade showed all 500 or 2000 rows, irrespective of the number of clients in the Theme Table. If you only had a few clients and were not careful when printing, you could find a 16 or 64 page report churning out of the printer.

As you add people to the Theme Table, the available capacity will diminish. Refreshing the Team Grid (Refresh Page) will reset the number of blank rows according to the Spare Capacity setting. There is a check when leaving the Theme Table, which will prompt you if you need to refresh the Team page.

The Settings part of the Home page is where you can set the Spare Capacity. The number of blank rows which appear initially at the bottom of the Team Grid.

Watch a video demonstration explaining the spare capacity.

Need More?

Cascade as standard, has a maximum capacity of 500. To increase the capacity for 2000 people, see the Go Large Module.

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