Support

Is Cascade A One-Time fee?

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The purchase price for Cascade is a one-off payment. There are no recurring monthly fees.

During the first 12 months, you can receive technical support and updates for the software. At the end of the first year, you have a choice if you want to continue receiving the support and the product updates. We send email reminders during the last month of support where there are three options;

1 Renew before the expiry date and receive a discount off the support fee.
You continue to receive technical support and updates for new releases of Cascade for the next 12 months.

2 Renew after the expiry date and pay the full price for the support package.
You can continue to use Cascade but will not benefit from technical support or updates for Cascade until the support is renewed at the full price.

3 Do nothing and forfeit your access to technical support and Cascade updates.
You can continue to use Cascade but you will not be able to receive technical support or new releases of Cascade.

The prices for 12 months support depend on the Cascade product, either Cascade Personal or Cascade Professional

What are coaches saying about Cascade?
All I ever wanted  

Cascade: This is a great tool. All the things I would ever want but don’t have the natural talents to create!

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Brilliant Strengths-Based Tool  

Cascade is a brilliant strengths-based tool that helps me champion strengths to large organizations, teams, and individual clients. The Team Summary snapshot report is one of my favorites, especially for large organizations and how it captures the strengths data visually. The Personal Insights one sheet is also invaluable to help speed up learning in my workshops. Most of all, Richard Sterry has demonstrated over the top customer support, responsiveness to my questions, and continuous improvement to the Cascade tool.

United States    Website      

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