Support

Is Cascade A One-Time fee?

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The purchase price for Cascade is a one-off payment. There are no recurring monthly fees.

During the first 12 months, you can receive technical support and updates for the software. At the end of the first year, you have a choice if you want to continue receiving the support and the product updates. We send email reminders during the last month of support where there are three options;

1 Renew before the expiry date and receive a discount off the support fee.
You continue to receive technical support and updates for new releases of Cascade for the next 12 months.

2 Renew after the expiry date and pay the full price for the support package.
You can continue to use Cascade but will not benefit from technical support or updates for Cascade until the support is renewed at the full price.

3 Do nothing and forfeit your access to technical support and Cascade updates.
You can continue to use Cascade but you will not be able to receive technical support or new releases of Cascade.

The prices for 12 months support depend on the Cascade product, either Cascade Personal or Cascade Professional

What are coaches saying about Cascade?
Empowers my clients to go deeper into strengths  

The leadership and intact teams I work with absolutely love the Team Summary page of Cascade! I love that it gives teams a great visual and a starting point for analysis and interpretation of what the team brings and needs. It’s a great jumping off point for valuable conversations and discussions. Additionally, I’ve referred numerous clients to Cascade so they can take ownership of their results and have incredible tools at their fingertips! This not only saves me time from re-running strengths grids when team members change, but more importantly, it empowers my clients to go deeper into strengths and that’s what it’s all about!

USA    Website      
If only I knew about this sooner!  

I cannot believe how much time this tool have saved me, I run strengths workshops every week, now I can run a whole host of reports for my clients with the data I already have. Talk about playing to strengths and leveraging those of others around you. Richard clearly has an abundance of talent in areas I do not, a genius and an excel wiz. My clients love the info provided and pretty sure they too will be signing up to the tool as there is SO much you can do with it. The desk tents, Summary data and strengths insights are my favourite.

Austraiia    Website      

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