Cascade Support

Welcome to the Support Hub for the Cascade strengths reports. Although Cascade is now owned by Gallup, many of the articles here provide help in using and troublshooting Cascade.

Select one of the articles on the left or use the search bar above. In addition, there are dedicated pages providing help for each of the Cascade reports.

• Team Grid
• Team Summary
• All 34 Themes
• Labels & Lanyards
• Personal Insights
• Bring & Need
• Strengths Advantage
• My 34 Themes
• Power of 2
• Desk Name Tent

For further help with Cascade, contact Gallup Customer Support at support@mail.gallup.com. Describe as best as possible what you are trying to do, what is happening, and any error messages shown. Screenshots showing the full error details are helpful.

For the quickest response, log in to Gallup Access and use the Chat feature. The telephone support is another way to quickly resolve an issue.